❓ FAQ

πŸ› How do I place an order?

βœ” Step 1: Select your preferred colour, size, and quantity

βœ” Step 2: Click on β€˜Add to Bag’

βœ” Step 3: Continue browsing or proceed to checkout

βœ” Step 4: Click the shopping bag icon (top-right corner) to complete your purchase

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πŸ‘€ Do I need to create an account to check out?

No, you don’t have to! You can always purchase and check out as a guest.

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πŸ”„ Can I make changes or cancel my confirmed order?

❌ Unfortunately, order changes cannot be made after confirmation.

βœ” Double-check your details before placing an order.

πŸ“§ For urgent queries, contact us at enquiry@themischieftribe.com.

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πŸ” Can I exchange or return an item?

Yes! Please refer to our Returns & Exchange Policy.

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🚚 What are the options for local delivery?

πŸ“¦ Click here for shipping information.

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🌍 Do you ship internationally?

Currently, we only ship within Singapore. Please check our Shipping Information for details.

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πŸ“¦ I haven’t received my parcel. Who can I contact?

πŸ“’ Order dispatch within 48 hours after payment verification.

πŸ“§ Tracking details will be sent via email.

πŸ“ Track your order here: Tracking Link

⚠️ Please ensure your shipping details are accurate, as The Mischief Tribe is not responsible for lost mail due to incorrect addresses.